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Do your employees waste their own time and that of others with rambling, incomplete, or unclear email messages? If so, this eight-hour email writing training workshop will provide tips and techniques to save your organization time on both the sending and receiving end of communication!
- Use the MADE Format® for organizing messages quickly and clearly
- Identify essentials for recording customer interactions in your database
- Select appropriate details
- Make information easily accessible with easy-to-read, eye-appealing layouts
- Improve clarity of your messages with short sentences, specific words, and clear references
- Identify and correct the ten most common grammatical errors
- Differentiate between informal and formal styles—and when each is appropriate
- Follow the rules of email etiquette to create the proper image
- Manage high-volume email
Who Should Attend This Email Writing Training Workshop
Anyone who composes email
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