 |
|
|
The SEER Format®:
What to Say in Q&A
|
|
|
|
| |
| |
Course Description
|
| |
| The planned part of the presentation
goes fine, but what about the Q&A?
Do you build or destroy your credibility
when you open the floor to questions
from your colleagues or customers?
Nothing
showcases your expertise like the ability
to think on your feet and respond
easily
and credibly to questions. This 4-hour
presentation Q&A session focuses on
the ten most difficult
questions from customers and colleagues,
with specific presentation skills
techniques to handle each
type most appropriately. Presentation
Q&A skills workshop participants will
practice and receive critique
on
their facilitating a question-and-answering
session. |
| |
| Key Objectives |
| |
- Organize thoughts quickly and
persuasively with the SEER Format®
- Respond effectively in impromptu
situations
- Anticipate questions and prepare
clear, concise, and succinct answers
- Identify and respond authoritatively
to ten difficult question types
- Retain poise and control the situation
despite distractions or hostility
|
| |
| Who Should Attend |
| |
| Anyone who handles question-and-answer
periods in discussions with supervisors,
colleagues, or customers |
| |
|
Materials/Texts
Presentation skills training participants
will receive a copy of the text Speak
with Confidence: Powerful Presentations
That Inform,
Inspire, and Persuade (McGraw-Hill)
by Dianna
Booher.
Job-aid cards are also included.
Class Size
10 participants
|
| |
| |
| To Schedule This Presentation Skills Workshop |
| |
| Call Booher Consultants at 817-318-6000 or email training@booher.com to discuss bringing this presentation skills workshop to your
organization. |
| |
More Booher Publications...