Classroom Training

We have delivered our commercial, off-the-shelf presentation and business writing skills training programs in 21 industries and hundreds of corporations worldwide. Chances are great that we have already created exactly the presentation and writing skills training program you need to achieve your objectives, thereby saving you investment dollars in designing a custom course.

• Strategic Writing™ Workshop (16 hours)
• Technical Writing Workshop (16 to 24 hours)
• Business Writing Training for Support Staff (16 hours)
• Email Excellence™ Workshop (8 hours)
• Developing Winning Proposals (16 or 24 hours)
• Sales Writing Workshop (16 hours)
• Documentation Writing Workshop (16 hours)
• Speech Writing Workshop (16 hours)
• Writing Your Professional Biography (4 hours)
• Proofreading and Editing Workshop (16 hours)
• Managing the Writing Process (8 hours)
• Good Grief, Good Grammar Workshop (16 or 24 hours)
• Managing Information Overload: Increasing Your Personal Productivity (4 or 8 hours)
• Course Development: Fast, Sound, Repeatable (4 or 8 hours)

• Presentations That Work® (16 hours)
• Organizing and Preparing Your Presentation (4 hours)
• Visuals: Design and Use (4 hours)
• Platform Tips for the Business or Technical Professional (8 hours)
• The SEER Format: What to Say in Q&A (4 hours)
• Personal Coaching for Oral Presentations
• Train-the-Trainer (5 days)

• Communicate with Confidence®: Essentials of Interpersonal Skills (8 to 16 hours)
• Listening Until You Really Hear (4 to 8 hours)
• Resolving Conflict (4 hours)
• The Gender Communication Gap (2 to 4 hours)
• Building Rapport on the Phone (4 to 8 hours)
• Selling Across Gender Lines (4 or 6 hours)
• Negotiating So That Everyone Wins (4 hours)

• Resolving Conflict (4 hours)

• Meetings: Leading and Participating Productively (4, 8, or 16 hours)
• Making Meeting Minutes Matter (4 hours)

• eService Communication (8 to 24 hours)
• Customer Service Communication (16 or 24 hours)