Sales professionals rarely face buyers without getting questions. Yet most will tell you that although they may spend hours, or even days, planning for the formal part of a sales presentation, they often give little thought to the Q&A period. Yet seasoned sales professionals use the opportunity to respond to questions to increase persuasiveness and [...]
Politicians do it. Psychologists do it. Petroleum engineers do it. Parents do it. Reframe their message, that is. Join me on the video for a quick tip about finding the positive phrasing or approach to your situation. Reframing may take a little extra thought, but the results are well worth it. adminMore Posts
After media interviews earlier today in New York to predict what would happen on stage tonight, I raced home from the airport with only 30 seconds to spare, grabbed a pen and paper, and flipped on the TV to see the candidates spar again. Anticipation. Excitement. Anxiety. I turned off the TV 90 minutes later, disappointed and [...]
