People believe people they like, people who are similar to them, people who are trustworthy, and people who have demonstrated expertise. Dianna Booher, an expert in executive communications, is the author of 46 books, published in 26 countries and 20 languages. Her latest books include Creating Personal Presence: Look, Talk, Think, and Act Like a Leader and Communicate with Confidence, [...]
People never outgrow their need to be persuasive. Salespeople have to persuade customers to buy. Customers have to persuade salespeople that the time they are investing in servicing their accounts will pay off over the years. The entry-level employee hopes to persuade the manager to approve a raise. The manager wants to persuade the CEO [...]
Dianna Booher shares several suggestions on building rapport to establish authentic, lasting connections. Dianna Booher Dianna Booher works with organizations to increase their productivity and effectiveness through better communication: writing skills, presentation skills, interpersonal communication, and client communication. An expert in executive communication and keynote speaker, she is the author of 46 books, published in [...]
