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	<title>Booher Banter</title>
	<link>http://www.booher.com/booherbanter</link>
	<description>Your Resource for the best ideas to improve communications skills.</description>
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		<title>The Biggest Communication Challenge:  Negotiating</title>
		<description><![CDATA[The biggest communication challenge most people face is negotiating. Not to be confused with the fun scene at flea markets when haggling in a second language becomes play, and the stakes make no more difference than a clay pot for a couple of dollars.
I’m talking about serious negotiation situations, such as when you’re trying to

Convince your [...]


Related posts:<ol><li><a href='http://www.booher.com/booherbanter/2009/10/28/straight-talk-in-tough-times-communication-that-builds-trust/' rel='bookmark' title='Permanent Link: Straight Talk in Tough Times:  Communication That Builds Trust'>Straight Talk in Tough Times:  Communication That Builds Trust</a></li>
<li><a href='http://www.booher.com/booherbanter/2009/09/24/national-punctuation-day-3-biggest-punctuation-errors/' rel='bookmark' title='Permanent Link: National Punctuation Day:  3 Biggest Punctuation Errors'>National Punctuation Day:  3 Biggest Punctuation Errors</a></li>
</ol>]]></description>
		<link>http://www.booher.com/booherbanter/2010/09/07/the-biggest-communication-challenge-negotiating/</link>
			</item>
	<item>
		<title>Communication Quick Tips Video:  Respond Rather Than React</title>
		<description><![CDATA[
Communication expert Dianna Booher offers tips on how you can turn negative reactions into appropriate responses.

			
				
			
		


Related posts:Communication Quick Tips Video:  Work at Building Rapport
Communication Quick Tips Video:  Use Concrete Words Rather Than Abstract Ones
New Communication Tips Videos Posted on My YouTube Channel



Related posts:<ol><li><a href='http://www.booher.com/booherbanter/2010/08/20/work-at-building-rapport/' rel='bookmark' title='Permanent Link: Communication Quick Tips Video:  Work at Building Rapport'>Communication Quick Tips Video:  Work at Building Rapport</a></li>
<li><a href='http://www.booher.com/booherbanter/2010/08/13/communication-video-tip-use-concrete-words-rather-than-abstract-ones/' rel='bookmark' title='Permanent Link: Communication Quick Tips Video:  Use Concrete Words Rather Than Abstract Ones'>Communication Quick Tips Video:  Use Concrete Words Rather Than Abstract Ones</a></li>
<li><a href='http://www.booher.com/booherbanter/2010/01/26/new-communication-tips-videos-posted-on-my-youtube-channel/' rel='bookmark' title='Permanent Link: New Communication Tips Videos Posted on My YouTube Channel'>New Communication Tips Videos Posted on My YouTube Channel</a></li>
</ol>]]></description>
		<link>http://www.booher.com/booherbanter/2010/08/27/respond-rather-than-react/</link>
			</item>
	<item>
		<title>Presentation Skills:  Sending Your Slides Ahead? So What?</title>
		<description><![CDATA[The subject came up again this week with an executive group who briefs &#8220;up on the hill.&#8221; Their &#8220;up on the hill&#8221; references meant, of course, briefings in Congress and the executive branch. So you&#8217;d think the people receiving their deck of slides would consider them important enough to review before attending meetings, right? Wrong—or [...]


Related posts:<ol><li><a href='http://www.booher.com/booherbanter/2010/03/17/pare-presentation-slides/' rel='bookmark' title='Permanent Link: Pare Presentation Slides'>Pare Presentation Slides</a></li>
<li><a href='http://www.booher.com/booherbanter/2010/07/22/3-tempting-reasons-to-use-slides/' rel='bookmark' title='Permanent Link: 3 Tempting&#8212;But Weak&#8212;Reasons to Use Slides'>3 Tempting&#8212;But Weak&#8212;Reasons to Use Slides</a></li>
<li><a href='http://www.booher.com/booherbanter/2010/01/20/staff-review-brainshark-online-presentation-software-for-businesses/' rel='bookmark' title='Permanent Link: Staff Review: Brainshark Online Presentation Software for Businesses'>Staff Review: Brainshark Online Presentation Software for Businesses</a></li>
</ol>]]></description>
		<link>http://www.booher.com/booherbanter/2010/08/25/presentation-skills-sending-your-slides-ahead/</link>
			</item>
	<item>
		<title>Communication Quick Tips Video:  Work at Building Rapport</title>
		<description><![CDATA[
Dianna Booher shares several suggestions on building rapport to establish authentic, lasting connections.

			
				
			
		


Related posts:Communication Quick Tips Video:  Respond Rather Than React
Communication Quick Tips Video:  Use Concrete Words Rather Than Abstract Ones
New Communication Tips Videos Posted on My YouTube Channel



Related posts:<ol><li><a href='http://www.booher.com/booherbanter/2010/08/27/respond-rather-than-react/' rel='bookmark' title='Permanent Link: Communication Quick Tips Video:  Respond Rather Than React'>Communication Quick Tips Video:  Respond Rather Than React</a></li>
<li><a href='http://www.booher.com/booherbanter/2010/08/13/communication-video-tip-use-concrete-words-rather-than-abstract-ones/' rel='bookmark' title='Permanent Link: Communication Quick Tips Video:  Use Concrete Words Rather Than Abstract Ones'>Communication Quick Tips Video:  Use Concrete Words Rather Than Abstract Ones</a></li>
<li><a href='http://www.booher.com/booherbanter/2010/01/26/new-communication-tips-videos-posted-on-my-youtube-channel/' rel='bookmark' title='Permanent Link: New Communication Tips Videos Posted on My YouTube Channel'>New Communication Tips Videos Posted on My YouTube Channel</a></li>
</ol>]]></description>
		<link>http://www.booher.com/booherbanter/2010/08/20/work-at-building-rapport/</link>
			</item>
	<item>
		<title>Writing More, Saying Less:  The Link Between Words and Worth</title>
		<description><![CDATA[To pose a frequently asked question:  Does size matter? Document length, that is. Do more details lead to more definitive answers? That question was debated about the healthcare bill and is now being batted around regarding the new financial regulatory legislation.
What&#8217;s the link between words and worth? Take, for example, the new financial reform bill. [...]


Related posts:<ol><li><a href='http://www.booher.com/booherbanter/2010/04/07/overcoming-bad-writing-habits/' rel='bookmark' title='Permanent Link: Overcoming Bad Writing Habits'>Overcoming Bad Writing Habits</a></li>
<li><a href='http://www.booher.com/booherbanter/2009/10/02/lettermans-lead-in-how-well-do-you-tell-your-stories/' rel='bookmark' title='Permanent Link: Letterman&#8217;s Lead-In: How Well Do You Tell Your &#8220;Stories&#8221;?'>Letterman&#8217;s Lead-In: How Well Do You Tell Your &#8220;Stories&#8221;?</a></li>
<li><a href='http://www.booher.com/booherbanter/2010/08/13/communication-video-tip-use-concrete-words-rather-than-abstract-ones/' rel='bookmark' title='Permanent Link: Communication Quick Tips Video:  Use Concrete Words Rather Than Abstract Ones'>Communication Quick Tips Video:  Use Concrete Words Rather Than Abstract Ones</a></li>
</ol>]]></description>
		<link>http://www.booher.com/booherbanter/2010/08/18/writing-more-saying-less/</link>
			</item>
	<item>
		<title>Communication Quick Tips Video:  Use Concrete Words Rather Than Abstract Ones</title>
		<description><![CDATA[
Abstract words can mean different things to different people. Watch Dianna&#8217;s communication quick tip video on the importance of using concrete words rather than abstract ones.

			
				
			
		


Related posts:Communication Quick Tips Video:  Respond Rather Than React
Communication Quick Tips Video:  Work at Building Rapport
Writing More, Saying Less:  The Link Between Words and Worth



Related posts:<ol><li><a href='http://www.booher.com/booherbanter/2010/08/27/respond-rather-than-react/' rel='bookmark' title='Permanent Link: Communication Quick Tips Video:  Respond Rather Than React'>Communication Quick Tips Video:  Respond Rather Than React</a></li>
<li><a href='http://www.booher.com/booherbanter/2010/08/20/work-at-building-rapport/' rel='bookmark' title='Permanent Link: Communication Quick Tips Video:  Work at Building Rapport'>Communication Quick Tips Video:  Work at Building Rapport</a></li>
<li><a href='http://www.booher.com/booherbanter/2010/08/18/writing-more-saying-less/' rel='bookmark' title='Permanent Link: Writing More, Saying Less:  The Link Between Words and Worth'>Writing More, Saying Less:  The Link Between Words and Worth</a></li>
</ol>]]></description>
		<link>http://www.booher.com/booherbanter/2010/08/13/communication-video-tip-use-concrete-words-rather-than-abstract-ones/</link>
			</item>
	<item>
		<title>Multitasking Leads to Communication Gaffes</title>
		<description><![CDATA[But you get my point:  In real life, important communication—whether writing or speaking—deserves your undivided attention and concentration.

A new book released today, SuperCompetent®  by productivity expert Laura Stack, amplifies this same idea. Check out the third of her six A’s on becoming a supercompetent employee:  attention (focus and concentration).


Related posts:<ol><li><a href='http://www.booher.com/booherbanter/2010/07/22/3-tempting-reasons-to-use-slides/' rel='bookmark' title='Permanent Link: 3 Tempting&#8212;But Weak&#8212;Reasons to Use Slides'>3 Tempting&#8212;But Weak&#8212;Reasons to Use Slides</a></li>
<li><a href='http://www.booher.com/booherbanter/2010/04/07/overcoming-bad-writing-habits/' rel='bookmark' title='Permanent Link: Overcoming Bad Writing Habits'>Overcoming Bad Writing Habits</a></li>
<li><a href='http://www.booher.com/booherbanter/2010/01/11/do-your-executives-need-help-in-communicating/' rel='bookmark' title='Permanent Link: Do Your Executives Need Help in Communicating?'>Do Your Executives Need Help in Communicating?</a></li>
</ol>]]></description>
		<link>http://www.booher.com/booherbanter/2010/08/09/multitasking-leads-to-communication-gaffes/</link>
			</item>
	<item>
		<title>From Boring to Bravo:  Kristin Arnold Shares 3 Tips for Adding Interactivity to Presentations</title>
		<description><![CDATA[Guest Column
With more than a billion presentations given in one month, it’s no surprise some are really quite boring. After all, it’s much easier to recite information than to make an interactive presentation. If you truly want to connect with your audience, you can choose to make your presentations more engaging and interactive. 
It’s as simple as… 
1. [...]


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<li><a href='http://www.booher.com/booherbanter/2010/03/22/making-technical-presentations-personal/' rel='bookmark' title='Permanent Link: Making Technical Presentations Personal'>Making Technical Presentations Personal</a></li>
<li><a href='http://www.booher.com/booherbanter/2010/01/20/staff-review-brainshark-online-presentation-software-for-businesses/' rel='bookmark' title='Permanent Link: Staff Review: Brainshark Online Presentation Software for Businesses'>Staff Review: Brainshark Online Presentation Software for Businesses</a></li>
</ol>]]></description>
		<link>http://www.booher.com/booherbanter/2010/08/02/boring-to-bravo-kristin-arnold-adding-interactivity/</link>
			</item>
	<item>
		<title>Getting Your Customers to Communicate with You</title>
		<description><![CDATA[Customers communicate dissatisfaction&#8212;one way or the other. You&#8217;ll generally come out ahead if they tell the problem to you directly rather than to the rest of the world. Here&#8217;s what happened to United Airlines when they ignored Dave Carroll&#8217;s efforts to communicate the problem about his damaged guitar.

On the other hand, here&#8217;s what happens when [...]


Related posts:<ol><li><a href='http://www.booher.com/booherbanter/2009/10/07/afraid-of-communicating-with-customers/' rel='bookmark' title='Permanent Link: Afraid of Communicating with Customers?'>Afraid of Communicating with Customers?</a></li>
<li><a href='http://www.booher.com/booherbanter/2010/06/07/top-10-ways-to-communicate-thanks-on-fathers-day/' rel='bookmark' title='Permanent Link: Top 10 Ways to Communicate Thanks to Dad on Father&#8217;s Day'>Top 10 Ways to Communicate Thanks to Dad on Father&#8217;s Day</a></li>
<li><a href='http://www.booher.com/booherbanter/2010/04/14/top-10-ways-to-communicate-appreciation-to-your-admin/' rel='bookmark' title='Permanent Link: Top 10 Ways to Communicate Appreciation to Your Admin'>Top 10 Ways to Communicate Appreciation to Your Admin</a></li>
</ol>]]></description>
		<link>http://www.booher.com/booherbanter/2010/07/28/getting-customers-to-communicate/</link>
			</item>
	<item>
		<title>3 Tempting&#8212;But Weak&#8212;Reasons to Use Slides</title>
		<description><![CDATA[My friend Dennis asked me to speak to his class of graduate students at a local university this week on the topic of business communication. It&#8217;s not like I&#8217;m looking for places to speak, being on an airplane far more days than I care to count. But I hadn&#8217;t seen the friend in a while, [...]


Related posts:<ol><li><a href='http://www.booher.com/booherbanter/2010/03/17/pare-presentation-slides/' rel='bookmark' title='Permanent Link: Pare Presentation Slides'>Pare Presentation Slides</a></li>
<li><a href='http://www.booher.com/booherbanter/2010/08/25/presentation-skills-sending-your-slides-ahead/' rel='bookmark' title='Permanent Link: Presentation Skills:  Sending Your Slides Ahead? So What?'>Presentation Skills:  Sending Your Slides Ahead? So What?</a></li>
<li><a href='http://www.booher.com/booherbanter/2010/01/11/do-your-executives-need-help-in-communicating/' rel='bookmark' title='Permanent Link: Do Your Executives Need Help in Communicating?'>Do Your Executives Need Help in Communicating?</a></li>
</ol>]]></description>
		<link>http://www.booher.com/booherbanter/2010/07/22/3-tempting-reasons-to-use-slides/</link>
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