Does what you say sync with what you do? In addition to meeting your deadlines, achieving all your project goals, and staying within budget, establishing trust in your communications is vital to your career. In both oral and written communication, including your social media interactions, a lack of trust will lower your hallway credibility. And [...]
Check out Kevin Eikenberry’s article on the importance of presence as a leader. He should know a thing or two about the subject. As the author of the popular Bud to Boss book and program, he’s been providing leadership development for two decades, with assessments, coaching, mentoring, and customized training tools. Thanks, Kevin, for a mention of my Creating [...]
In the months since the Great Recession, while stalled between the two viewpoints “we’re rebounding” and “we’re heading for a double-dip recession,” organizations have learned that they can get along with fewer employees. After downsizing, survivors find themselves now filling the roles of two colleagues laid off or outsourced as a part-time contractor. The result: [...]
Dianna Booher Dianna Booher works with organizations to increase their productivity and effectiveness through better communication: writing skills, presentation skills, interpersonal communication, and client communication. An expert in executive communication and keynote speaker, she is the author of 46 books, published in 23 languages. Her latest books include Creating Personal Presence: Look, Talk, Think, and [...]
Abstract words can mean different things to different people. Watch Dianna’s communication quick tip video on the importance of using concrete words rather than abstract ones. Dianna Booher Dianna Booher works with organizations to increase their productivity and effectiveness through better communication: writing skills, presentation skills, interpersonal communication, and client communication. An expert in executive [...]
In a recent poll, we asked 232 webcast participants the following question: “To what degree do you think your executives value social media for making business decisions?” Here are the results: As you can see, only 28% of the respondants saw evidence that their executives considered social media either extremely valuable or valuable in making business [...]
Maybe I should have come up with a different title, but “grading” seemed to be the appropriate word tonight. The president sounded professorial, as if lecturing to high-schoolers about how the administration knew all along about the misfits who hacked into the school computers, stole the social security numbers, changed all the grades, and defaced the cafeteria walls. He had things [...]
Texting has become a hybrid language unto itself—like sign language for the hearing-impaired or the slang teens invent to create a world all their own. Texting shortcuts such as gr8 or C U 2moro tossed into a formal document suggest that some naïve soul fails to understand the importance of language to his or her career. [...]
Seeing and hearing media reports on this week’s health care summit hosted by President Obama reminds me of a key concept about productive meetings of any kind: Your outcome depends on those offering input. The concept is counter-intuitive. Leaders “large and in charge” of many endeavors—whether governments, schools, corporations, civic organizations, families—often make the mistake [...]
Our operations manager posted an ad on Craigslist last week for an administrative assistant. Within two days, we had more than 200 applicants. Encouraged at the pool of talent to select from, we plowed through the résumés, sorting into the typical “yes,” “no,” or “maybe” piles based on five key criteria: experience as an admin [...]
