Many times I’ve felt the urge to give a salesperson a piece of my mind after some obnoxious communication habit, insensitive comment, or ineffective process. But then I need my mind—all of it—so I typically refrain. But the high performers stand out from the crowd because they’ve mastered “the little things” that the bottom-half on [...]
With all the holiday parties in full swing at work, around the community, and with extended family, you may find yourself face to face with strangers quite often in the coming weeks. For those of you who always (or occasionally) feel a little awkward in such conversations, here are a few opening lines to get [...]
Whether you are talking about deserving a raise, doubling your sales volume, or convincing someone to date you, the outcome begins in your head. dlgartinMore Posts
Have you ever received a text message and wondered if the sender was being sarcastic rather than serious? Or have you ever hung up the phone and thought about the time you could have saved by texting instead of talking? Sometimes the way you communicate can be just as crucial to understanding as the words [...]
But you get my point: In real life, important communication—whether writing or speaking—deserves your undivided attention and concentration.
A new book released today, SuperCompetent® by productivity expert Laura Stack, amplifies this same idea. Check out the third of her six A’s on becoming a supercompetent employee: attention (focus and concentration).
People frequently send me their pet peeves about email. And as you might imagine, I have a few complaints of my own. So rather than rant and rave another day about the productivity problem this email glut causes, I’m tossing out three tips not mentioned in previous blogs or interviews: Put the Action in the [...]
Email threatens to engulf us. Yet it’s also a boon to productivity if used efficiently. The key to making it a productivity booster rather than drain lies in a few time-saving tips I’ve discovered along the way. 1. Post It and Provide the Link or Attachment As a writer and speaker, I get the same [...]
Now that’s a statement you don’t hear too often. In fact, you hear the opposite more frequently: You can’t over-communicate. (I may have been guilty of uttering that cliché myself.) Have you ever sent out a company-wide email reminding people to be sure the lights in their office are turned off when they go home [...]
Have five minutes to spare in exchange for quick, useful communication tips? I just posted five new videos. They might not have you rolling in the floor laughing, but I hope you find them worth your while! To view speech clips, media interviews, and other videos, visit my YouTube channel: www.youtube.com/diannabooher. Dianna Booher [...]
CIO Tony Murabito, of Cubist Pharmaceuticals, got an earful this year when he surveyed his employees about their IT systems. Typically, employee comments focus on IT issues. This year, they focused on email irritants. One respondent’s comment summarized many: “Let’s blow up the Reply-to-All key!” If you’re equally annoyed at your coworkers for cluttering up [...]
