Words can clarify or confuse. A favorite pastime of mine is to watch politicians or corporate CEOs squirm when asked straightforward questions on sensitive issues. Accountability can be tough; the language of leadership is not for the faint-hearted. Here are some of the top code lines that contribute to the growing cynicism in today’s workplace: [...]
by Jeff Davidson Interpersonal communication, especially in the business world, is undergoing a revolution or, based on your point of view, a devolution: Once it was considered bad form to interrupt others when they were in deep concentration. Once, people always knocked on doors before they entered rooms, phoned each other at reasonable hours [...]
They made it—just under the wire! Audible.com has just released my latest audiobook Speak with Confidence! in time for our upcoming public workshop Presentations That Work, June 14-15. It’s also available on Amazon.com and iTunes. Now about you. If you find yourself giving more and more presentations (And who doesn’t? Life is a series of [...]
Cindy, a former employee at our company, could plow you down flatter than a Mack truck before she ever realized you were standing in her path. It wasn’t that she had it in for you for some reason; it was just that some mornings Cindy had places to go and people to see. “Good morning,” [...]
With the weather at a balmy 72 degrees, spring cleaning fever struck at our house this past weekend. Closets, garage, library. New hangers for the suits. Unworn clothes donated to charities. New organizers for the odds and ends. Updated photos in the frames. Like my closets and garage, maybe your inbox could profit from the [...]
Facebook, Twitter, LinkedIn, and other social media sites can be intimidating—especially when you have as many successful colleagues, clients, and friends as I do. No, I don’t mean the technology. Seeing stories of success splashed on every page and tweeted every hour can be overwhelming if you yourself lack self-confidence or have fallen into a [...]
You disarm people when you give them the downside of your proposal first. They’re disappointed. Then you present the upside, and things seem brighter. By the time you finish with your presentation, they’ve gained enough momentum to feel that the bad news wasn’t as much of a handicap as they first thought. Keep the [...]
Disaster, whether it is a natural disaster or a personal one, strengthens character. Likewise, emotion is a terrible thing to waste. Emotion drives action. Dianna Booher, an expert in executive communications, is the author of 46 books, published in 26 countries and 20 languages. Her latest books include Creating Personal Presence: Look, Talk, Think, and Act Like a Leader and Communicate [...]
Understand the Three Dynamics of Persuasion: Logic, Character, and Emotion. Most people shun the label of an emotional decision maker, preferring to consider themselves logical decision makers. But in reality, you need all three prongs if you are to persuade people. Dianna Booher, an expert in executive communications, is the author of 46 books, published in 26 countries [...]
Whether you are talking about deserving a raise, doubling your sales volume, or convincing someone to date you, the outcome begins in your head. dlgartinMore Posts
