Communicate With Confidence®: A Long List of Career Payoffs
At some point in their career, nearly all successful professionals either realize better communication skills can increase their ability to lead more effectively––or understand that poor communication is limiting their influence and results.
Like fitness, better communication becomes a life-long pursuit.
That’s the why behind my book, Communicate with Confidence! How to Say It Right the First Time and Every Time. This week McGraw-Hill has released the Revised and Expanded Edition, containing 1,255 tips covering just about every aspect of interpersonal communication. You’ll find tips, techniques, and examples to help you—
- Build credibility with coworkers and customers.
- Develop more intimate relationships.
- Build consensus for decisions.
- Lead and participate in more effective meetings.
- Save time and energy, reduce rework, and increase productivity with clear instructions and discussions.
- Avoid needless arguments.
- Overcome paralyzing anger, fear, or shyness.
- Give constructive feedback and coaching.
- Respond to feedback and criticism appropriately.
- Solicit helpful advice when it’s not readily forthcoming.
- Negotiate for what you want without diminishing the other person.
- Give and accept appropriate praise and compliments.
- Manage your own conflicts without escalating them.
- Mediate others’ conflicts without getting burned yourself.
- Influence and motivate others without strong-arm tactics.
- Find ways to “work around” difficult personalities.
- Generate enthusiasm for your ideas and proposals.
- Defend your rights without manipulating or offending others.
- Handle insults, sarcasm, or other verbal assaults with style.
- Listen better so that others feel understood and valued.
- Generate meaningful or entertaining conversations—even if you’re shy.
- Reduce cross-gender misunderstandings and conflicts because of style differences.
- Understand meanings and intentions from those of other cultures.
- Update your understanding of current rules of etiquette online and face to face.
Communication either cements or destroys personal and work relationships. To improve communication skills, habits, and attitudes dramatically changes life—for an individual, a family, an organization, and a nation.
For me, excellent communication has become an exciting and a rewarding lifetime goal. In 2012, I hope to move a little further along on the communication continuum.
Challenge Question: Can you envision specific ways that improved communication would benefit your family, team, or organization in the coming year?
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Here’s What Others Have Had to Say About Communicate With Confidence!:
“Dianna Booher produced a tremendous resource with the first edition of this book – but I’m confident this new version will be a classic. Well organized, practical, comprehensive advice.” –Harvey Mackay, author of the #1 New York Times bestseller Swim With The Sharks Without Being Eaten Alive
“Communicate With Confidence! is the best communication book I have seen. It teaches you specific ways to give and accept criticism, praise, and thanks. It covers how to chit-chat and how to conduct meetings. It teaches you how to communicate one on one and how to communicate as part of a team. If you want to be more effective in your interpersonal relationships in the future, this is a must read.”
––Ken Blanchard, coauthor of The One Minute Manager® and Full Steam Ahead!
Communicate with Confidence! is an extraordinary book. There is absolutely nothing else like it. It’s the clearest, most comprehensive, and most credible guide to persuasive and authentic communication available today. Dianna Booher is the master of her message and her medium. With 1,255 highly practical tips on everything from asking questions and listening, to resolving conflicts and responding to insults, Communicate with Confidence! is an indispensable resource on a vital leadership competency by the leading authority on the subject. Whether you’re a manager, coach, teacher, team member, or parent, you can open it to any page and find wise and expert advice. After you’ve read it once, I’m confident you’ll be consulting it frequently. Do not hesitate. Read it today, and put it to use immediately.”
––Jim Kouzes, coauthor of The Leadership Challenge and Credibility
The Dean’s Executive Fellow of Leadership, Leavey School of Business, Santa Clara University
“Fully 85 percent of your success in life is contained in your ability to communicate effectively with other people. Dianna Booher’s Communicate With Confidence! is full of proven, practical ways to get your point across quickly and stand out in every conversation. This book should be read and re-read over and over again!”
––Brian Tracy, bestselling author of How the Best Leaders Lead, Goals!, and Eat That Frog
Dianna Booher, an expert in executive communications, is the author of 45 books, published in 25 countries and 19 languages. Her latest books include Creating Personal Presence: Look, Talk, Think, and Act Like a Leader and Communicate with Confidence, Revised Edition. As CEO of Booher Consultants and as a high-caliber keynote speaker, Dianna and her staff travel worldwide to deliver focused speeches and training programs to address specific communication challenges and increase effectiveness in oral, written, interpersonal, and organizational communication. www.booher.com
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