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Oral Communication: Commonly Mispronounced Words

Posted by Dianna Booher - February 23, 2011 - Communication—Oral

How’s That Again? The presenter takes the mic with a promise to deliver great information. You have no reason to doubt. The bio looks impressive. The introduction engages. He comes across as affable and warm. Then he uses a word that you think you surely misheard. But a moment later, he repeats it. No, you [...]

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Interpersonal Skills: Give the News Version, Not the Editorial

Posted by Dianna Booher - February 10, 2011 - Communication—Interpersonal

A patronizing tone may work in a parent-to-child conversation, but it can make a difficult conversation between two adults even worse. Check out the following video for tips on delivering difficult messages. Dianna Booher Dianna Booher works with organizations to increase their productivity and effectiveness through better communication: writing skills, presentation skills, interpersonal communication, and client communication. [...]