Interpersonal Communication: Develop a Feedback Obsession

Look into your lover’s eyes and whisper, “I love you” and what do you expect to hear in return? Silence? If it happens often, the relationship’s in trouble. Yet every day that awkward silence can be “heard” when people say to a boss, “It’s done” and hear…silence in response.

If you’re serious about getting feedback this coming year in your new job or in that next big assignment, you have to take matters into your own hands. If others give feedback hesitantly, make it more comfortable by asking key questions either periodically or after you complete key projects:

“What ideas do you have for making this project even more successful next time?”

“What would you change if you were handling this account?”

“I’m always interested in self-improvement. What skills would you add to my “needs improvement” list for the next 12 months?”

Take the information you gather in such feedback sessions and develop your personal action plan.

Without feedback in marriage, lovers drift toward divorce. Without feedback at work, employees drift toward the door.

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