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Consider the Impact of Communicating Your Thanks

Posted by Dianna Booher - November 23, 2009 - Communication—Interpersonal, Communication—Written, Potpourri

“You have a lot of trees back here,” I said to my husband one Sunday afternoon in his backyard after we’d been dating only a few months. “Yep.” “I thought you were going to be moving shortly?” “I probably will.” “So how long does it take them to grow—won’t you be moved before they’re big [...]

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The Art of the Dodge (Trapping Questions, That Is)

Posted by Dianna Booher - November 4, 2009 - Communication—Interpersonal, Communication—Oral, General Communication

CEOs, politicians, celebrities—it comes with the territory: the fine art of dodging insensitive, complex, or inconvenient questions. If you ask someone else a question and hope for a straight answer, you’re miffed when someone dodges. But the odd thing is that other people listening rarely notice a dodge—if it’s done gracefully. Forget the “no comment” [...]