Attention members of the training industry! Come visit me at the ASTD 2009 International Conference & Exposition – Washington, D.C., May 31-June 3, 2009! I’ll be speaking and doing an autographing session on Sunday, May 31, at 1:45 p.m. · Creating Personal Presence: Communicating with Confidence® in the C-Suite (1:45 – 3:00 p.m.) · Book [...]
Sucking the Life Out of Strong Verbs Almost daily TV broadcasters make announcements like these: Sydney Lancaster went missing yesterday after leaving work at 6:00 in his red Toyota. Went missing? Is this like gone fishing or gone to the movies? Whatever happened to Sydney IS missing. We don’t know that he went anywhere. In [...]
The frantic caller on the other end of the line reported that the books we’d shipped for the workshop hadn’t arrived. “Are you sure?” Polly, our coordinator, asked. “Because our records show that we shipped 28 copies of E-Writing to Steven Mosher’s office last week and verified delivery. “Of course I’m sure,” the client’s administrative assistant snapped. “I [...]
