The biggest wall to scale in almost any communication challenge is credibility. Ask any political candidate. So it’s really little surprise that a new survey by BlessingWhite, a New Jersey-based consulting firm, revealed that employees trust their own managers (75%) more than their senior executives (60%). We North Americans are a little less trusting of [...]
Some very smart people have difficulty with grammar. But the peculiar thing is that some think others don’t notice! That’s like an amateur carpenter saying to an experienced builder, “I’m making my daughter a desk chair for her dorm. One leg is an inch shorter than the other three. But I don’t think that’ll be [...]
It was an historic night all around. Obama and McCain joined each other on the same platform for the first time during the presidential race. But more important than that, they did not face each other in a challenging, tit-for-tat confrontational style. Neither did those who analyzed the debates afterward dispute and disparage each other [...]
Hearing and watching the two talk about the recent turn of events is a study in contrasts. John Edwards’ written words on August 8, 2008: “In 2006, I made a serious error in judgment and conducted myself in a way that was disloyal to my family and to my core beliefs. I recognized my mistake [...]
Want to hear a great story on what happens when people working together—often within the same organization or department and even on the same project—don’t talk to each other? Writing in BusinessWeek, Robert Campbell tells the mystery of Werner Otto Hall at Harvard. It is a three-story addition at the rear of the university’s famous [...]
One-size-fits-all works just about as well in presentations and documents as it does in shoes and swimsuits. But it’s an issue that crops up often. Here’s how a recent reader put it: Dianna, As a government civilian, I work in a large office environment surrounded by military members. Of 1,000+ people, there are 16 civilian [...]
