Evidently, salespeople need to speak plain prose rather than "slick" English if they plan to be successful, according to sales guru Jeffrey Gitomer, whose weekly column is carried in a bazillion business journals across the country. (Check out your local business journal if you don’t already read his column: Jeffrey Gitomer’s Sales Moves.) When I [...]
I spoke with Dan Kennedy for the Insights column of NetSpeed Fast Tracks (www.netspeedfasttracks.com), and focused on communication tactics for day-to-day workplace and leadership success. We covered topics such as the power of complete information, unspoken conflict, and personal presence. You can listen to the entire interview—less than 10 minutes—or listen segment-by-segment, by clicking the [...]
Tariq Zohair, from Karachi, Pakistan, recently reached me at askdianna@booher.com and asked this question: “How can we open closed minds—people who do not want to listen to any arguments or logic?” I’ve been spending several blogs tackling this problem since there are so many ways to deal with people who are difficult to reason with. [...]
Do I have any Dr. Laura listeners out there? If you tune in to the show today, you’ll hear Dr. Laura reference my new book, The Voice of Authority: 10 Communication Strategies Every Leader Needs to Know, as her giveaway promotion of the day to the first 50 listeners who respond. (Check her site or [...]
I spoke with Lee Mirabal on Friday, August 3, for Biz Radio Magazine and outlined the 10 strategies that comprise my latest book, The Voice of Authority: 10 Communication Strategies Every Leader Needs to Know. We took about 14 minutes to cover all ten topics, and you can listen to the interview in its entirety [...]
I just returned from the annual meeting of the Speakers Roundtable—a group of 20 top speakers in the nation. (Pardon me for a little plug here, but you may want to visit the website to select a great speaker for your next event. In fact, I’ll make it even easier for you. Below this blog, [...]
I’m continuing to answer a question I recently received at askdianna@booher.com from Tariq Zohair in Karachi, Pakistan: “How can we open closed minds–people who do not want to listen to any arguments or logic?” There are many different ways to tackle this problem, so I’ll spend a few weeks doling out some tips on how [...]
