Attention members of the training industry! Come visit me at the ASTD 2007 International Conference & Exposition – Atlanta, June 3-6, 2007! I’ll have a couple of speaking opportunities throughout the week: June 3—Author Chat session—“The Voice of Authority: Creating Personal Presence” (12:00-1:15 p.m.) June 5—Book signing at the McGraw-Hill booth (1:00-2:00 p.m.) Both times [...]
First Place: A Spot for Everyone
In a whimsical Newsweek article that speculates on Bill Clinton’s potential role as our nation’s first “First Gentleman” in a White House run by Hillary, writer Carl Sferrazza Anthony makes a good point. While being a former president himself would seem to make the situation awkward for Bill—moving back into a presidential mansion in which [...]
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Read MoreLife-Long Communicator Charlie "Tremendous" Jones: "As a Person Speaks, So Is He"
You’ve heard that sentiment quoted and paraphrased by many philosophers and poets through the years. Charlie "Tremendous" Jones exemplifies it. In case you’ve never had the privilege of hearing him speak or read one of his books, Charlie has traveled the world speaking to corporate crowds of thousands on sales skills, goal-setting, and success. He’s [...]
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Read MoreHard Crowd? Humor Helps
Ten GOP hopefuls squared off in last night’s debate when they faced 90 minutes of tough questions from three seasoned reporters. So what got excerpted and aired today on the morning talk shows? All the humorous one-liners. Former Arkansas Governor Huckabee’s comment: "We’ve had a Congress that’s spent money like John Edwards at a beauty [...]
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Read MoreUnfocused Feedback Only Frustrates
A harried financial analyst called recently with this dilemma: "Our team of 200 writes financial reports for our executive management team about various deals that we’re recommending—acquisitions, mergers, joint-ventures, and the like. Last month in a staff meeting, the EVP made this blanket comment to us: ‘You’re writing technical reports rather than persuasive business cases.’" [...]
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Read MoreComing Full Circle: Shape Up Your Workplace Communication
Experiencing hang-ups or hold-ups in your communication? Check out Industry Week (May 9) for “From Factory Floor to the C-Suite: Manufacturing Good Communication in an Industry of Glitches”—my “expose,” if you will, on the lack of circular communication within the workforce. Companies lose employees because people don’t talk to each other. Period. It’s that simple. [...]
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Read MoreExperiences Connect Us in Ways Words Never Can
Survivors of the tornado that leveled the town of Greensburg, Kansas, late Friday night remained dumbfounded and terrorized as they returned to the scene Monday morning. Reporters roamed the rubble to find ways to describe the devastation their TV cameras panned for the viewing audience. But one particular interview caught my attention: U.S. congressional representative [...]
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Read More“We’ve Always Been Lucky” Is Not a Crisis Communication Plan
This year, the old adage “April showers bring May flowers” should really read “April tornados breed agitated Texans.” In the past two weeks the Dallas-Fort Worth area has been assaulted by spring storms, the likes of which we don’t often experience. We closed the office early on Tuesday of last week under massive tornado warnings. [...]
