Brazilian CONARH Conference: Are Communication Challenges Similar Around the World?
On August 20-25, 2006, senior HR executives, managers, and general professionals from all over Central and South America will gather in Sao Paulo, Brazil, for the annual CONARH conference. Their theme this year is "Transforming to Compete." I’ll be delivering the closing keynote on Tuesday, addressing strategies to improve both personal and organizational communication.
In preparation for my coming, reporters in the business press there have been calling and emailing their questions. See if you notice anything peculiar:
- Why is trust so low in most organizations?
- How has technology changed the way we communicate? Have executives changed their communication style to accommodate the technology?
- How do we get people to share information rather than operate in silos?
- What can people do to increase their personal credibility with so many things vying for everyone’s attention?
- What tips can you give for increasing productivity with email? People are already overworked.
Notice anything strange? Neither did I. Those are the same issues we deal with in the U.S. and in fact in most every country where I travel and consult. And that leads me to the central truth of the message I’ll deliver there: Technology is a means, not a strategy. People want to have an honest dialog–clear goals, input on decisions, straight-talk about their performance. No matter the culture, heart-to-heart communication wins commitment; nothing less will do.
Please let me know your "take" on the communication culture where you work—whether in Sao Paulo, San Francisco, or Singapore.
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