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| Our Approach |
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Booher helps clients realize substantial improvements
in human performance through effective communication skills. Booher clients see a significant,
measurable bottom-line return on their
investment.
We want you, our clients, to have
the whole PIE: |
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| Productivity |
Reduce writing time in generating
documents (from email, to letters,
to reports, to proposals, to procedures)
with a five-step repeatable writing process
and a basic, reusable writing format.
Save reading time with concise,
clear documents.
Improve morale by avoiding
the write-edit-rewrite syndrome.
Eliminate redundant communication
that clutters in-boxes, distracts
from daily tasks, and causes
readers to ignore important
communication.
Reduce the volume of emails
due to miscommunication.
Reduce the time spent in preparing
oral presentations with a systematic presentation
approach and structure.
Reduce meeting time, with information
and ideas presented in a clear,
usable format.
Reduce the length of meetings
and improve the outcome with
better meeting facilitation
skills and processes.
Eliminate rework caused by
poor listening. |
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| Image |
Build credibility with improved
business writing skills and telephone skills of
your first-line responders to
customers.
Improve credibility for your
product or service with well-written
proposals.
Increase brand loyalty with
communication that builds confidence
and trust among your customers. |
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| Effectiveness |
Generate action with clear,
concise, focused emails and reports.
Increase revenue with more
effective communication to clients
throughout the sales and marketing
cycle. Improve sales presentation skills. Write
proposals that sell rather than
tell. Create engaging dialogue and ensure better
listening, more focused meetings,
and more responsive implementation
of client solutions.
Improve employee retention
with clear and more frequent
executive communication and
cross-functional communication.
Build rapport with customers
and prospects by correct, responsive
emails and courteous phone calls
that answer specific questions.
Improve customer satisfaction
when your service agents respond
quickly to resolve customer
issues and present “bad
news” messages in a positive
manner. |
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As you partner with us to accomplish
specific strategic initiatives, we’ll
approach your project by focusing
on these five powerful communication skills training philosophies: |
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| Experience for yourself what makes
Booher Consultants different as a communication
performance improvement firm: |
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Proprietary Content and
Communication Principles:
We provide easy-to-use models and
repeatable processes.
Measurable Results:
We’ll track results or lead
you to track the payoff for your communication training
investment.
Customization of Solutions:
You tell us your communication objectives, and
we’ll lead you to accomplish
them—from writing better status
reports to responding more authoritatively
to tough client questions.
Multiple Formats for Delivery:
Classroom, online, personal presentation skills coaching,
print—whatever your situation,
help is available and easily accessible.
Proven Track Record:
Call our clients for their communication success
stories, or click
here to review a few case studies.
Administrative Support
and Service: We shoulder
the training logistics so you can focus on
your real job.
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| Call Booher Consultants at 817-318-6000 or
email training@booher.com to
discuss communication skills training that improves the productivity, image, and effectiveness
of your organization. |
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